Terms of Use
Welcome to the OLA Aesthetics online shop. These Terms of Use (“Terms”) govern your access to and use of our website, ecommerce platform, and related services (collectively referred to as the “Services”). By using our Services, browsing products, or making a purchase, you agree to comply with these Terms.
1. Eligibility
You must be at least 18 years of age to use our Services. By using our website or making a purchase, you confirm that you meet this requirement and that you are using our Services only for lawful purposes.
2. Online Orders and Payments
- You agree that all information provided is accurate and complete.
- You authorize us to charge the total amount to the payment method you provide.
- All prices listed are in AUD and include GST unless stated otherwise.
We reserve the right to cancel or refuse any order at our discretion, including those that appear fraudulent or involve incorrect pricing.
3. Shipping and Returns
Shipping timeframes, costs, and return policies are outlined at checkout or in the Shipping & Returns section of our website. Please read this information carefully before placing your order.
Returned products must be unused, unopened, and in original packaging. Certain items (such as skincare products) may not be eligible for return due to health and hygiene regulations.
4. Product Availability and Descriptions
We make every effort to ensure that product descriptions, prices, and availability are accurate. However, we do not guarantee that all items will be available at all times. In the event a product is out of stock or discontinued after you place an order, we will notify you as soon as possible and issue a refund or offer a substitute where appropriate.
5. Use of Website and Intellectual Property
All content on our site—including text, graphics, logos, images, product descriptions, and software—is the property of OLA Aesthetics or our licensors and is protected under intellectual property laws. You may not reproduce, distribute, or use any content without our written consent.
You must not misuse the website by introducing viruses, attempting unauthorized access, or engaging in any activity that disrupts or compromises our Services.
6. Disclaimer of Warranties
Our online shop and products are provided “as is” and “as available.” While we strive to provide accurate, up-to-date information, we make no warranties (express or implied) about:
- The reliability, accuracy, or availability of the site
- The results from using our products or Services
- The suitability of any product for a particular purpose
Please consult a healthcare professional before using any product if you have known sensitivities or conditions.
7. Limitation of Liability
To the maximum extent permitted by law, OLA Aesthetics is not liable for:- Any direct or indirect damages resulting from your use of our website or products
- Loss of data, revenue, or business arising from online purchases or site use
- Any third-party content or services linked to from our website
8. Indemnity
You agree to indemnify and hold harmless OLA Aesthetics, its directors, staff, and affiliates from any claims, liabilities, or damages resulting from your breach of these Terms or your misuse of our Services.
9. Governing Law
These Terms are governed by the laws of Western Australia. Any dispute will be subject to the exclusive jurisdiction of the courts in Western Australia.
10. Changes to These Terms
We may update these Terms at any time. Changes will take effect immediately upon posting to our website. Continued use of our Services after any update constitutes your agreement to the revised Terms.
11. Contact Us
If you have any questions or concerns regarding these Terms or your online shopping experience, please contact:
OLA Aesthetics562 Newcastle Street
West Perth WA 6005
hello@olaaesthetics.com.au